Refund & Cancellation Policy

Please read our refund and cancellation policy for your product /Service Carefully.

Hardware Return Policy

Any purchase made at the Tech Knack store must be returned in same condition with the original packaging, including manuals, parts and your receipt or packing slip and within 14 days of purchase date.

Software

Unopened software boxes that we currently sell may be returned for a full refund within 30 days of purchase. Opened software is eligible only for the replacement of the same version of the software. Downloaded software are not refundable. A onetime support would be provided by phone for downloading the software.

Support and Services

For subscription based plans, a full refund will be issued if Tech Knack’s engineer has not been able to resolve even a single issue for you within the first 15 days of the subscription. If there are one or more resolved issues, the fee for the Subscription Service will not be refundable. Nonetheless this Tech Knack may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fee after deducting charges for servicing the Customer.

For incident based plans, you will be eligible for refund when any of the following criterions are met:

You have all the prerequisites which were required to resolve the problem and Issue was not resolved till the time account was active.

The issue is out of scope for the particular plan.

7 days have not passed after the issue was last worked upon by an Tech Knack’s technician.

Subscription Based Plans or Subscription(s) are tenured Subscription plans offered by Tech Knack that are active for a specified period and will not include any incident based plans such as Per Incident Plan. For any addition queries please submit your queries, we should take no longer than 48 business hours to respond to your queries.

ISSUANCE OF BAD CHECK

A person commits an offense if he issues or passes a check or similar sight order for the payment of money knowing that the issuer does not have sufficient funds in or on deposit with the bank or other drawee for the payment in full of the check or order as well as all other checks or orders outstanding at the time of issuance.This section does not prevent the prosecution from establishing the required knowledge by direct evidence; however, for purposes of this section, the issuer's knowledge of insufficient funds is presumed (except in the case of a post-dated check or order) if he had no account with the bank or other drawee at the time he issued the check or order or Payment was refused by the bank or other drawee for lack of funds or insufficient funds on presentation within 30 days after issue and the issuer failed to pay the holder in full within 10 days after receiving notice of that refusal. Notice for purposes of Subsection may be actual notice or notice in writing that is sent by registered or certified mail with return receipt requested, by telegram with report of delivery requested, or by first class mail if the letter was returned unopened with markings indicating that the address is incorrect and that there is no current forwarding order is addressed to the issuer at his address shown on the check or order the records of the bank or other drawee or the records of the person to whom the check or order has been issued or passed and Contains the following statement: "This is a demand for payment in full for a check or order not paid because of a lack of funds or insufficient funds. If you fail to make payment in full within 10 days after the date of receipt of this notice, the failure to pay creates a presumption for committing an offense, and this matter may be referred for criminal prosecution."If notice is given in accordance with Subsection (c), it is presumed that the notice was received no later than five days after it was sent. A person charged with an offense under this section may make restitution for the bad checks. Restitution shall be made through the prosecutor's office if collection and processing were initiated through that office. In other cases restitution may, with the approval of the court in which the offense is filed, be made through the court. Except as otherwise provided by this subsection, an offense under this section is a Class C misdemeanor. If the check or similar sight order that was issued or passed was for a child support payment the obligation for which is established under a court order, the offense is a Class B misdemeanor.